The planning phase: what will you do and how will you do it?
In this chapter we focus on the process of planning what needs to be done to achieve the project goals, and how it will be done. We bring together project planning methods with service planning methods developed in the health and community services sector, and give a step-by-step outline for writing a good project plan and the issues that need to be resolved at this stage.
Planning is working out what to do before action is taken (Rubin and Rubin 1992:389); every project management writer stresses that good project design and planning are critical to project success. The project plan is a blueprint for the entire project, and is the guide for future project activities.