ABSTRACT

A key difficulty with the study of agility is that it encompasses a cross section of traditional business topics such as management, marketing, accounting, and information systems along with lesser defined yet critical aspects such as flexibility, teaming, trust, and interpersonal communication. The antecedent variables in the proposed model are theorized to be interrelated and that some factor or overarching concept is present that ties them together. This concept is agility. Many authors have called for measures of agility (Vasilash, 1993; Burgess, 1994; Groover, Meixell et aI., 1995; Kumar and Motwani, 1995; Booth, 1996). However, to date, no way has been found to quantify a measurement that may allow the comparison of one firm's "agility" to another. Only anecdotal information has been presented to possibly explain the differences in agility levels.