chapter  7
16 Pages


Many EMS professionals have found that the day-to-day adm inistration of their organization’s w orkers’ com pensation program and com ponents thereof has fallen upon their shoulders due to the end result of work-related accidents (i.e., an injured employee). There are m any similarities betw een the m anagem ent of a w orkers’ com pensation program and basic “people m an ag em en t” but there are also m any significant differences. A w orkers’ com pensation program is generally a reactive m echanism to com pensate em ployees with m onetary benefits after an accident has occurred. How­ ever, m ost m anagem ent system s are designed by nature to be proactive program s, that is, to m ake som ething, build som ething, and the like. EMS professionals who w ear the dual “h a ts” of production, safety, and personnel as well as w orkers’ com pensation m ust be able delineate which “h a t” they are wearing at any given time. They m ust also effectively m anage the indi­ viduals, the situation, and the potential liabilities surrounding the w orkers’ com pensation program.