chapter  2
18 Pages

PERSONNEL ISSUES IN EMERGENCY SERVICES

One of the m ajor areas of litigation for em ergency service organizations in­ volves hum an resource or personnel issues. Hum an resource issues in an em ergency service organization can run the spectrum from uniform issues through harassm ent on the job. The m anagem ent of the personnel func­ tion in an em ergency service organization appears simple in concept but is, however, an extrem ely broad area encom passing a wide variety of ac­ tivities and legal requirem ents. W hen an em ergency service organization effectively and appropriately m anages its hum an assets, there usually are no com plaints and the em ergency service organization functions smoothly. However, if even one m inor m istake is m ade in this area, the situation can turn into an instant crisis.