ABSTRACT
This chapter argues that stakeholder workshops help people to learn and change, and examines leadership styles at meetings – chairing, facilitating and story-holding. It provides techniques that stimulate creative interaction between participants: beginning a meeting; envisioning; illuminating steps in the journey; surfacing hidden connections; rehearse real-life situations; team roles; and continue discussions in other places. Simply getting a practice manual for diabetes agreed will need at least one meeting where the various people needed for success contribute their ideas. The chapter describes how to design these meetings. Facilitation helps people to see the ways in which their insights and actions could complement each other. When designing a workshop programme, oscillate between focused and broad issues, relating both to the evolving story by starting with the past and moving towards the future.
