chapter  13
Hierarchy of Court Administration: Leadership Organization
Pages 30

Being a leadership organization is about attitudes more than specific programs, rules, or technology. Just as individuals who become leaders grow into the job rather than being trained or anointed into it so, too, leadership courts grow over time from being proactive to being leaders. Leadership organizations do not tolerate change, they embrace it. They understand the need to institutionalize significant changes and use proven techniques to achieve institutionalization. In leadership organizations, everyone knows they have the right and the opportunity to suggest improved ways to do business. Leadership organizations have enough confidence in their people to try ideas that may not work. Leadership organizations understand the shift in perspective, embrace it, and organize both the delivery of service and management priorities to reflect this new emphasis. Some promising ideas from other sectors may work in courts and some may not, but leadership organizations constantly and broadly scan the environment for any and all good ideas that are adaptable.