ABSTRACT

The metric is in the form of an inter-team workshop, and suitable facilities for all of the members of the two or more teams need to be provided. Facilitators should note that, for practical reasons, it has proved difficult to involve more than three teams in the activity at the same time. This chapter provides a format for evaluating relationships between interdependent teams. It helps building constructive relationships between teams. The facilitator introduces the session by explaining that the task is to review relationships between the teams present. The Audit of Inter-team Communication will help to bring any difficulties to the surface so that they can be debated and resolved. In inter-team relationships, there is a need for a shared goal, a shared vision, and a shared set of intentions as to what needs to be achieved. Positive relationships across boundaries provide shared policies and practices.