ABSTRACT
The Malaysian civil service (MCS) can be traced back to British rule when the Federated Malay States were established in 1896. Civil service in Malaysia is carried out at both the federal and state level. At the federal level, the administration of the country is performed by the various ministries and departments, while at the state level, the civil service system comprises the local government and local administration. Employees of the MCS can be broadly grouped into two categories, the Managerial and Professional Group; and the Support Group. Malaysia’s civil service is much influenced by its colonial past, a legacy left by the British. Civil service pay has been much less than that of the private sector. The main central agency for human resource in the MCS is the Public Service Division (PSD) or Jabatan Perkhidmatan Awam. The PSD determines policies on all matters pertaining to human resource of the MCS.
