ABSTRACT
A crew is a group and arguably the most critical resource in Cockpit Resource Management. Groups fly crew-served airplanes, for a number of reasons. "As a direct result of the limitations and imperfections of individual humans, multi-piloted aircraft cockpits were designed to ensure needed redundancy". Boundaries for a group are like the fence around a piece of property. A role is a set of expected behaviors associated with a particular position in a group or team. In any group setting over time, various roles will emerge. Leadership is about leaders. But it is not about leaders in a vacuum—it is about leaders in relation to followers in a particular setting. Norms are the informal rules that groups adopt to regulate group members behaviors. Status is the relative ranking of individuals within a group setting. In an airline cockpit crew, status is typically associated with the roles of captain, first officer, and second officer.
