ABSTRACT
About 80-85% of maritime accidents and incidents are attributed human error. To analyze the role of humans in maritime operations is of paramount importance to investigate and understand how tasks are carried out at the sharp end. In this work, a hierarchical task analysis is conducted to capture tasks required in a piloting operation. The data has been gathered using structured interview and transcribed verbatim prior to the analysis. The transcript was coded into categories with help of subject matter experts before structured into a hierarchy. The presented structure enlightens tasks and collaboration patterns that requires elevated attention for efficient and safe piloting operations using the Systematic Human Error Reduction and Prediction Approach, a human reliability analysis technique. Results indicate that omission of acting was the frequent most error type, and communication error second most frequent. The results are discussed considering pilot’s comments from interviews and observation.
