ABSTRACT
This chapter explores neuro-linguistic programming methods for generating ontological flexibility, to respect and pace the models held by others and to facilitate a reframing process through which a shared model can be built by the change teams through dialogue that presents a basis for collaboration and action. The change leader also needs to access their powers of empathy to break free from their own world view and frame of reality and access the frames of others and to understand the beliefs and values that are feeding and supporting their sense-making frames. The technique of perceptual positioning can facilitate such a process. Maps filtering process involves us deleting, distorting, and generalizing our experience through our beliefs, and representational systems. An important activity for change leaders to master is the practice of reframing. The process of perceptual position mapping helps build the internal resources the change leader requires to enable a reframing process at both an individual and group level.
