ABSTRACT
The Competing Values Framework (CVF) was developed initially from research conducted by University of Michigan faculty members on the major indicators of effective organizational performance. Recognizing the need for change must be established before undertaking any excellence journey. The Competing Values Framework explains that every organization is a mix of four culture types, namely, people, process, innovation and growth, and competitive benchmarking. This chapter encourages leaders and practitioners to keep this framework in mind and undertake assessments that will help them in identifying gaps and designing strategies to move closer to the vision of their organization. A good instrument for measuring the current state and for developing the desired future state of leader’s organization's culture is the Organization Cultural Assessment Instrument (OCAI). Senior leadership teams spend countless hours on strategy planning and execution, implementing Lean, carrying out project management, and undertaking team-building activities, but they are still unable to get the desired results.
