ABSTRACT
Whether leaders are redefining an existing role or creating a new position, it is good practice to first develop a broad outline of responsibilities for the position before creating a detailed job description. Once all the adjustments have been made and the categories of responsibilities finalized, detail the activities under the respective categories to create a job description for the position. The value stream coach is a high-profile role for a defined period of thirty months in which the successful incumbent participates in a "graduate" program with the intent of being absorbed into a suitable operational/administrative role within the organization once the assignment has been completed. During the initial six months of this period, the individual will receive education in lean management, lean thinking, project facilitation, project management, researching best practices, data analysis, critical incident management and audit, risk assessment and evaluation, patient/family engagement, accreditation, policy and forms, and communication management.
