ABSTRACT
This chapter is concerned with the evolution of co-production in the social housing system. The extent of co-production can vary between services and is dependent on the level of interaction between provider and service user. The provision of social housing services involves a high degree of co-production. Management of social housing had to contend with tenants whose lived experience included long-term economic inactivity, poverty, social exclusion and increasing levels of anti-social behaviour. Often encapsulated in the term 'more than bricks and mortar', an increasing number of housing organisations developed social interventions that were intended to improve the quality of life of their tenants. In the UK, public housing emerged in the municipal sector and was largely provided by local councils to house lower-income, working-class families. The chapter explores the extent to which the tenants are engaged in a co-production of additional outcomes result of the co-production relationship.
