ABSTRACT

In particular, the environment in our discussion is the educational institution that we all live and work in every day. In this chapter, the author introduces the ­concept of the Theory of Constraints-Lean-Six Sigma Continuum. It is a continuum that comprises the three parts of the pie. The first third of the pie is the identification of the process obstacle. The second slice of the pie is Lean. The final third of the pie is that of Six Sigma. The intent of Six Sigma is to ensure that our processes meet three criteria. First, the problem-solving method creates a standard of work. The second part of the process is that it is creditable. This would meet the final part of the pie, that the authors reduce costs, not to produce the product or service but by delivering it sooner to the end user.