ABSTRACT

This chapter deals largely with relations that are external to major organizational units—departments and bureaus. It details the relationships between the equilibrium of inducements and contributions of employees inside the organization and the equilibrium of individuals and groups outside the organization who contribute to its support. Since members of organizations seek to maintain an equilibrium between satisfactions and contributions, anything likely to reduce these satisfactions and thereby destroy or disturb the adjustment is a danger, to be warded off if possible. It is clear that an administrative organization must have the support of the legislature or the executive—and usually both—if it is to come into existence and continue to exist. Whereas some organizational goals represent a clear triumph of one interest over conflicting ones, many represent compromises among conflicting interests. Higher level executives must often justify the operations of their agencies or bureaus to legislative committees.