ABSTRACT

This book is concerned with the legal system as it operates for ordinary citizens on a day-to-day basis. It emphasizes that the impact of law on behavior is based on social and institutional influences and the principal institution of the law in action is not trial, but settlement out of court.

chapter |21 pages

Introduction

chapter |63 pages

Adjusters and Others

chapter |49 pages

Investigation and Evaluation

chapter |40 pages

Negotiation

chapter |56 pages

Recovery

chapter |41 pages

Implications

chapter |7 pages

Epilogue