ABSTRACT
The development of civilization has meant technical change, economic expansion, and warfare, usually all three. The civilization that, by its very process of growth, shatters small group life will leave men and women lonely and unhappy. The problem of emotional isolation, or psychosocial isolation as the social scientists call it, is not the only one that civilization raises, and it may not be the most important. As civilization advances, a process often takes place on a large scale that much resembles what took place on a small scale in the Electrical Equipment Company. Other problems raised by an advancing civilization, and closely related both to emotional isolation and to group conflict, are the problems of circulation, communication, and control. The problem of communication is close to that of circulation. For the ordinary follower in an organization, communication is not a matter of transmitting abstract understanding of a situation.
