ABSTRACT
Transformation occurs when people inside an organization realize they have reached a higher level through continuous improvement and technological innovation. The prevailing image for improvement is small change, while innovation refers to breakthrough. Although in general these definitions hold true, it's not always easy to draw a clear line between improvement and innovation. The success of management is determined by creativity and teamwork at all levels of the organization. Such creativity and teamwork, of course, need to focus on keeping pace with the speed of innovation and change in the external environment. By using management technologies, the developing employees can learn to do their jobs as well as regular experienced people within a relatively short time. Even so, management technologies fall short of duplicating the level of work done by that small handful of truly excellent people—the masters of their trades.
