ABSTRACT

This chapter presents the conditions for dependence and a service system that perpetuates people's incapacity to express autonomy and to take control over how they live. It argues that the systems one have in place that make homeless people reliant on support serve to further reify their difference. The chapter examines what people who are homeless want and need. It outlines the models of and rationale for street outreach and presents homeless people's positive experiences of street outreach, including some of the benefits they derive. The chapter shows how in addition to homeless people's support for interventionist street outreach, they express dissatisfaction with social services that they deem do not provide sufficient resources, support, and hands-on intervention. It concludes with an overview of a model of outreach that represents the classic example of normalising housing injustice and responding to the poor in a way that assumes inadequacy and low life expectations are orientating features of their identities.