ABSTRACT
Statistical data for the years 1986–87 to 1994–95 Pointed out that the massive numbers of telephone instruments delivered by ITI during the last quarter and exerted a considerable strain on the resources of its inspection and testing wing, which was not equipped to handle such large quantities. An outgrowth of its monopoly status, the absence of accountability that pervaded all spheres of public sector functioning meant that nobody was taken to task for this loss of production time. Output was also affected by the high levels of absenteeism commonly registered during the first quarter of the financial year. The failure of ITI to ensure reliable deliveries could only have strengthened the hands of the 'import lobby', purported by ITI executives to exist within P&T with the blessings of the World Bank, in favour of foreign equipment. Starting from the early 1960s, the World Bank channelled loans and credits to P&T essentially for the purpose of importing telecommunications equipment.
