ABSTRACT
Big Data Analytics (BDA) has been a popular topic in the private sector for some time. This chapter explores the current literature on organizational knowledge and its related fields such as organizational learning (OL), in an effort to develop a conceptual framework for the successful application of BDA in the public sector. To do so, a literature review on knowledge management (KM), OL, and BDA was conducted to identify current thinking related to the public-sector context. The chapter briefly defines the literature search, explores concepts of knowledge as it relates to public-sector organizational conceptual framework, and then discusses the framework developed based on the findings from the literature review. A series of propositions based on the conceptual framework is then provided. A systematic literature search was conducted in combination with more directed literature reviews. The chapter provides the conceptual framework that maps the dimensions of knowledge and publicness and places different types of organizations in relative position to each other.
