ABSTRACT

12The growing number of students attending higher education institutions requires tutors to come up with solutions tailored toward these big groups, while maintaining the same quality of student support. A smart way for achieving such feedback is the introduction of automated feedback techniques, enabled by the vast number of electronic support systems that help teachers in their activities. Online fora, assessment environments, and other educational support systems do not only provide an environment to manage course content, but also the means to and the data of interacting with students in a fast and personal way.