ABSTRACT
A Lean thinking leadership team is at the core of successfully implementing Lean in a group, an organization, or a company. Lean thinking represents a strategy accompanied by a way of thinking that is focused on the customer and continuous improvement in delivering quality products and services. Lean success depends on the culture of the organization, employee engagement, management support, and a strategy that can be implemented and sustained. The goals of Six Sigma and Lean are in alignment because both are designed to improve process efficiency, eliminate waste, improve quality, and create efficiency in systems. There are many tools available to assist in evaluating a process, technology, or procedure that will facilitate the implementation. These tools provide the means to evaluate processes and determine improvement needs as well as help monitor progress to validate whether a process is in control or out of control based on the defined criteria.
