ABSTRACT
A leader is best when people barely know that he exists, not so good when people obey and acclaim him, worst when they despise him. The trade-off is between the quality and delusion box. The average leader spends 55% of time in delusion – either self-delusion, in being very busy trying to keep on top of things, or deluded by others. There is some research, using the Eisenhower matrix, which looked at where average managers’ verses high-performing ones spent their time. People spend time at work on things which are urgent and not urgent, as well as things that are important verses not important. Part of devolving is letting go, not just trying to manage everything, not just trying to keep on top of all the information, but also letting go of the need to boost practitioners' own ego.
