ABSTRACT

A team is different from a group in many ways. I believe that two specific focus points will help you to build better teams and a better workplace:

1. Form teams by deliberate design, with diversity of experiences among the prospective team members in mind

2. The bonding agent for those diverse mindsets is a clear and important goal that gives team members a common purpose

Teams allow leaders to involve and empower people. The team structure allows people to build closer relationships with each other. When leaders

ask people to get involved in a particular change, it is easy for an individual to resist because it is easy for a leader to single them out if something goes wrong. If people feel like they can be blamed if anything goes wrong, they are much less likely to try new things. When they are working together with other skilled people toward a common goal, the risk of failure and blame is lower, so they are more likely to accept that risk and try new things. From the leader’s perspective, as described in the previous chapter, it is far less risky to empower a team of experts with a support system than to empower a single individual.