ABSTRACT

The businesses began using shared service centers and outsourcing to improve back-office efficiency more than two decades ago. Finance led the way, followed by IT. The Shared Services Centers (SSC) seeks to achieve more efficient processes and cost savings itself. Shared services are the result of globalization of economic activities within the company and are and often a spin-off of the corporate services to separate all operational type of tasks from the corporate headquarters, which has to focus on a leadership and corporate governance. Target of the article is to analyze outstanding debts with the focus on cash management, credit risk and bad debt provision. The article contributes to evaluate the optimal outstanding debt management in a specific international company. Financial management of outstanding debts is a key element to provide financial stability and responsibility of a company from solvency point of view.