ABSTRACT
This chapter explores work practices in Vincit, a company that has been nominated as the best workplace in Europe 2016. The chapter seeks to understand better what leadership and management principles have led Vincit to be a company that is highly valued by its employees and simultaneously performing financially well. By identifying and conceptualizing these principles and by comparing these findings with work well-being, job satisfaction and job crafting literature, the chapter proposes a linkage between job satisfaction and working as part of a complex adaptive system. The chapter further proposes that this linkage can be further explicated by describing agent’s behaviour with the sensemaking process.
