ABSTRACT
In the Define, Measure, and Analyze phases of the DMAIC model, there is a lot of creativity involved, and many different choices and directions may be taken. The Improve phase includes a number of steps. The first step is to list the solutions discovered in the Analyze phase along with the research and logic. The PM does not leave the Improve phase until an improvement is made. Once implemented, the PM compares the before picture (Measure) to the after picture (Improve) to verify the improvement. Key tools and activities include the following: Brainstorming, Decision matrix, Pilot, Project plan, Failure mode effects analysis (FMEA). The target process of the Improve phase is designing creative solutions to fix and prevent problems in the future. This phase requires developing and deploying an implementation plan. In the improvement phase, it is necessary to create and roll out the project plan. The project plan is always done using work breakdown structure (WBS).
