ABSTRACT

One of the purposes of project management is to create a project purpose as well as a roadmap. However, it often seems that those creating the project have not taken the time to completely consider the culture, environment, or resources necessary to complete the project successfully. The primary model in LSS is the DMAIC model. In Six Sigma, the DMAIC is considered a waterfall technique, meaning one phase must be completed. The phase of the model, Define, is useful in both project initiation and project planning. Combining certain features of the Lean and Six Sigma methodologies is particularly advantageous in project selection for the PM. Define offers tools that are useful in project selection. The outcome of the Define phase includes the following are a stakeholder's analysis, a high-level map of the processes, critical to quality (CTQ) factors, CTQ tree, Supplier, input, process, output, customer (SIPOC), voice of the customer (VOC), Affinity diagram and Strengths, weaknesses, opportunities, threats (SWOT) analysis.