chapter  13
22 Pages

Cybersecurity Usability Obstacles and Research

Usability has only recently become an important concern in the cybersecurity field. The cybersecurity field is relatively young and but there is a growing recognition of the fact that users themselves are a key component in organizational security programs. The National Institute of Standards and Technology (NIST) Usability of Cybersecurity Team is part of the Comprehensive National Cybersecurity Initiative (CNCI) Research and Development effort. The multidisciplinary team includes experts in computer science, cognitive psychology, cybersecurity, and HCI. As a relatively young field, cybersecurity usability has little empirical data from which to develop usability best practices. Other NIST usability research is being conducted in collaboration with the Office of the National Coordinator (ONC) for Health Information Technology (HIT) and the Agency for Healthcare Research and Quality (AHRQ). Accessibility barriers to HIT devices for the one in five Americans with disabilities are a closely related area of concern that electronic health record systems (EHRs) have the potential to address.