ABSTRACT
This chapter discusses for an executive is a person who has both the authority and responsibility to allocate the overall budget for software development activities, decide whether testing and testers are owned and managed by projects or are part of a centralized testing service. Many organizations assign the costs associated with testing to a single ledger account, typically either the general and administrative account or the account that includes the product group or department that “owns” software development. Life Insurance For Testers, Inc. executives did come to realize, though, that statistical analysis of numbers of tests or test cases can reveal important trends, but goodness and completeness won’t be among them. They also learned that achieving the desired value from their testing program involved collaboration in determining what value was desired, what measures or metrics were indicators for that value, and how and when to present those measures and metrics.
