ABSTRACT
MegaDev had hired a team of contract testers to do most of the testing for TellerPlus’s initial release. For this update, a year later, MegaDev had recruited an all-new team of contractors—none of whom had had any previous experience with TellerPlus—to test the existing application against the new service layer. MegaDev offered the service of providing a qualified test team, deemed ready to work from the day it arrived. When viewed through a particular accounting model, hiring contractors does lower the cost of testing. MegaDev would have cheerfully declared the fix to be an enhancement request, and the VaultBank was understandably reluctant to reopen negotiations. The cost of testing can be greatly reduced by providing access to information. VaultBank may have had a training budget or even a petty cash fund for employee purchases, but money spent on contractors would have been wasted from the bank’s perspective.
