ABSTRACT

This book provides a conceptual model through which to understand crises and specifically examines this model through two case studies from Australia. It examines the case studies from a perspective that looks at the political and bureaucratic challenges of managing natural disasters. The book provides an overview of the 2011 Queensland floods and also presents the case study as a vignette to better understand how disaster responses can be considered 'successful'. It presents a detailed comparison of the two case studies underpinned by a comparative method, highlighting synergies and differences in order to frame the implications of the cases for the broader study of crisis management. The book concludes with reflections on the impact that high level characteristics related to disaster management have had on the case studies. It examines the case studies from a perspective that looks at the political and bureaucratic challenges of managing natural disasters.