ABSTRACT
Generally, the notion of being able to change one's mind is a positive attribute of leadership. When building trust in a school a leader must be cautious about changing her mind too often. A leader who changes his mind again and again is perceived as indecisive and inconsistent. This behavior is a trust buster because teachers and other staff members remain confused and uncertain. If the teachers act on a decision immediately and then the leader changes his mind, that situation becomes a problem. No one wants to work for a leader when doing so is, as one teacher described, like "working for a yo-yo". In fact, this reaction often results in teachers taking no action because they suspect a decision will be changed. Changing one's mind allows one to be adaptable, flexible, and open-minded and can contribute to building trust. However, leaders who change their minds frequently are viewed as indecisive and inconsistent, which is damaging to trust.
