ABSTRACT
While performance and reward management practices are critical to the realization of organizational vision and goals, their success fundamentally depends on the way they are designed and implemented. This chapter outlines the purposes, attributes and design principles of performance and reward systems. Further, it explores the nature and role of technology in automating these functions. It then considers the critical adoption factors, in terms of people, technology and organization and highlights the critical success factors that influence the effectiveness of e-performance and reward systems.
