ABSTRACT
All groups have problems at some time. If individuals can see that other group members have difficulties and concerns similar to their own it will help to reduce anxiety and will increase group cohesion. Promote this by helping everyone to share concerns. Assist group members’ understanding by using a variety of presentation methods. Flip-charts or chalk-boards are good for brainstorming, showing diagrams or flowcharts. Visual aids can take time to prepare, but are well worth the effort. One drawing can often put across a concept that remains confusing after several attempts at verbal explanation. Interacting with other people involves feelings and emotions. Accept what individuals feel they can give. An activity or discussion can sometimes provoke an emotional response in an individual. This may be caused by reflecting on a past experience that triggers painful memories, resulting in tears or in the person wanting to leave the room.
