ABSTRACT

Although governance infrastructure has a variety of meanings across the healthcare industry, it is defined broadly to include any part of a system in which guidance and control is required to produce a desired outcome. Project governance sits outside of the project management domain and is applied to perpetually functioning Continuous Quality Improvement (CQI) systems and programs. The manifestation of governance and infrastructure is the cornerstone of creating a culture that sustains programs through the CQI model. Developing an A+ governance infrastructure in an organization to implement changes is not difficult, although it does require compliance with few crucial steps: Identifying and developing the sponsor, Identifying and developing the project manager (PM), Creating a steering committee, Creating a working group, Creating team leads and Creating team members etc. Creating the right steering committee is critical in that it is the one entity in the governance structure that has the power to effect change in the organization in multiple functions.