ABSTRACT
This chapter demonstrates how Systems Leadership Theory (SLT), and the derived models and tools, can be applied to a wide range of different organisations: community groups, not-for-profits, public sector organisations and commercial businesses. Typically, organisations will implement a change programme for one or more reasons; such as to secure cost reductions, performance improvement, and customer satisfaction. The chapter considers that SLT can strengthen any implementation by providing an overarching framework which is based on a sound theoretical understanding of human behaviour. It also provides the opportunity to predict how current behaviours might change in response to changes in organisational strategies, structures, systems, and new leadership behaviours. No one has a monopoly on the best way to organise and manage the myriad of institutions that make up advanced industrial and post-industrial societies. The chapter acknowledges that there are many other approaches being used to understand and improve organisations.
