ABSTRACT
This chapter considers traditional management styles and functions, teasing out differences between structure and hierarchy relating to management. Then it moves to the act of managing, which includes two important elements that are not often considered in traditional definitions: relationships and people, although this is changing in both management literature and practice. "Management" can be experienced as something separate and apart from the actual work being done, as in, "We are labor and they are management," or "The powers that be–management–have decided to change our health insurance plan," or "Management is merging our organization and another organization." The missing elements of traditional management literature are relationships and people. The missing elements of traditional management literature are relationships and people. This is one of the key messages of Managing As Mission: manager have to be open to change. And then manager have to take the steps to make the change happen.
