ABSTRACT

This chapter describes the relationship between the quality organization’s structural composition and the project manager’s responsibility for delivering project quality. The responsibility for maintaining project quality and for delivering a quality product resides with the project manager. The project manager’s relationship with the quality organization either enhances or reduces the probability of project success. Project managers who encounter an organizational structure where no formal quality infrastructure exists usually find signs of ad hoc testing. The key to harnessing ad hoc testing for project benefit is to exploit the Project Framework’s emphasis on the traceability between requirements and the test effort. Ad hoc testing implies that the testing is unplanned, but the end of testing is rarely an arbitrary point in time. The project manager uses the aforementioned report to estimate the impact of testing on the project schedule.