ABSTRACT
The existence of information and communication technologies (ICTs) such as e-mail and the Internet came about in the early 1990s, the US government's usage of technology to facilitate activities related to E-Government and E-Governance was far from immediate. The megatrend's digital and social components are related to the E-Governance Era deliberative democracy framework in which virtual interactive events can be used to achieve changes to the system. The application of modern innovations in the E-Governance Era is apt to yield a number of equity-based concerns regarding the digital divide, and this serves as an example of unintended consequences associated with the Janus face of technology. The E-Government and E-Governance are interrelated concepts that apply ICTs to fulfill democratic expectations, there are minor functional differences that distinguish each within the context of a broader digital deliberative framework. E-Government is focused exclusively on citizen–government interactions, which facilitate functions such as the delivery of services and disseminating basic information.
