ABSTRACT

The role of initial-stage information and communication technologies (ICTs) innovations within deliberative democracy framework is widely accepted and has proliferated all levels of government to facilitate any number of citizen–government activities. The development of Web 2.0 technologies broadened the scope of innovations applicable in E-Governance Era. Many of the recent generation of innovation attributed to Web 2.0 technologies, such as social media networks, have been less applicable in directing activities related to service delivery to citizens and are presently better constituted to facilitate information dissemination. Crowdsourcing has more recently been growing in relevancy as a means in which to facilitate citizen–government interactions and its potential role within digital deliberative democracy framework deserves some additional attention. The concept of crowdsourcing is relatively new to the political system, even within the 25 years or so since the advent of E-Governance Era. Crowdsourcing may benefit from the adoption of deliberative democracy expectations calling for the process to be open and cyclical in nature.