ABSTRACT
With increasing introduction of digital technology into all elements of aircraft operations, new human factors problems have emerged related to the interaction between people and advanced computer-based systems. These problems have been identified as significant factors in several major accidents and incidents involving advanced technology aircraft (ATA). This chapter evaluates the human/machine interface on ATA in service in the Asia-Pacific region. It collects information on flight deck errors. The chapter then identifies where pilots operate automated systems inappropriately. In the area of crew resource management (CRM), pilots generally agreed that their roles as pilot flying (PF) or pilot not flying (PNF) are well-defined and that crew management is not a problem. The introduction to automated systems has been accompanied by significant changes to pilot training methods. Computer-based training has largely replaced traditional classroom training. A thorough and practical understanding of mode function is essential for pilots of modern automated aircraft. Mode selection is an important aspect of controlling an aircraft.
