ABSTRACT
Models help researchers and investigators understand the data they have gathered and guide their analytical efforts. Knowledge of the findings of both research and investigations can assist both the researcher and the investigator to better understand the issues being examined. As with empirical research, one needs to follow what the data describe rather than the models or theories used to explain them. Both research studies and accident investigations can provide data that explain behavior in complex systems. Knowledge of the findings of both research and investigations can assist both the researcher and the investigator to better understand the issues being examined. Neville Moray and James Reason's models have helped to bridge the gap that often exists between human performance theories and their application to error investigations. The complexity of modern systems and the relationships among antecedents and errors within them often call for complex and time consuming solutions to provide effective mitigation techniques.
