ABSTRACT

The value proposition of Project Management is the design, development and delivery of a solution that meets business requirement. Traditionally, this has been achieved through the application of Project Management theories, models and tools as sold by service providers. A Statement of Work defines project-specific activities, deliverables and timelines for a vendor providing services to the client. The scientific management theories of Taylor informed modern Project Management tools such as the Work Breakdown Structure and resource allocation, while Gantt is famous for his 'Gantt Chart' project scheduling tool. The Project Plan is approved in the initial project phases and applied throughout the project lifecycle. The 'Triple Constraints' of scope, time and cost have been the traditional measures of success for project success. The Change Manager will look at the broader picture across all stakeholders, and all project phases, and will need to develop strong insight into stakeholder interests, issues and concerns.