ABSTRACT
Today's generation tends to make getting along with others a priority, has little trouble sharing information and working cooperatively, and is fairly good at expressing their feelings and concerns in a productive manner. This chapter explores what happens when people from various generations come together at the job site. There is some interesting new data coming out of the neurosciences in terms of generational differences and how technology affects our brain. There are also some interesting differences in terms of expectations and the immediacy of results. As Brian Polis of Venture General Contracting astutely points out, "the new generation of Millennials are affecting the attention span and expecting immediate results/gratification. The chapter shows Lean as a vehicle to incorporate both the technical aspects that appeal to the older generation within a highly collaborative framework that appeal to younger generations. Lean approach cuts across generational, cultural, and gender divides.
