ABSTRACT
From your own experience in selecting and deploying staff you can undoubtedly cite endless examples of people who are high performers in the workplace but who perform poorly on IQ tests. You may even cite your own IQ score as an example of how limited these scores are as indicators of workplace performance. So, when someone comes along and suggests that you go back to the concept of ‘intelligence’ to improve staff selection and productivity your reluc tance is understandable. However, this book is not about defending IQ tests but rather about radically changing your concept of what constitutes intelligence in yourself and others. It is not about one more intelligence, such as emotional intelligence, but about multiplying recognition and application of intelligences ninefold. It is about how cultivating minds and a more intelli gent workforce can increase your organization’s productivity, service, profitability and staff satisfaction.
