ABSTRACT
This chapter exposes the gate to industrial relations voices from the developing world by establishing the prestige and current contribution of ethnographic methods within this policy and academic domain. It makes links between the analysis presented and methodology with a model for industrial relations research within the developing world context. The chapter explains two-way dramaturgical process, where contextualised worker expectations are found to influence perceptions and attitudes towards both union and management, and consequently levels of trust and commitment. It demonstrates that rigid binarism needs to be challenged, and constantly looking across and making comparison between the developed and developing world. The chapter explores relations between male and female traders, issues of gendered skills, the interface between work and communities, and relations within the trader hierarchies. The chapter also presents an overview of key concepts discussed in this book.
