ABSTRACT
Resilience engineering is basically about how the four potentials – potential to respond, potential to monitor, potential to learn, and potential to anticipate – can be managed. Measurements are often used to present an organisation's position in relative rather than absolute terms, for instance, by comparing it to a standard, a regulatory norm, an industry average, etc. The purpose of the Resilience Assessment Grid (RAG) is to rate or measure the potentials for resilient performance in order to manage them rather than to make a comparison. A distinct advantage of using a Likert-type scale is that the results can be shown directly in a table or in a variety of graphical renderings, such as bar charts, diverging stacked bar charts, multiple pie charts, etc. The choice of an effective way to show the results should keep in mind that the assessments are not one-off measurements but repeated measurements that are intended to support managing a process or a development.
